Each order is prepared with care. We pay particular attention to protecting your Cherbourg Umbrella so that it reaches you in the best possible condition, both in France and internationally.
Depending on your destination, several delivery options may be offered to you at the time of your order.
Your order is shipped via Colissimo without signature, directly to the address provided when placing your order.
This solution is available for deliveries in mainland France, Monaco, overseas territories and to many international destinations.
You can also choose to have your order delivered to an available collection point near your home or workplace.
The collection point can be selected when validating your order, if this option is available for your destination.
The times below correspond to the estimated delivery time from the date your order is shipped.
Delivery usually takes place within 2 working days.
The estimated delivery time is between 5 and 7 working days, depending on the destination.
For other international destinations, the indicative delivery time is between 4 and 8 working days, depending on the country of delivery.
These delivery times are provided for informational purposes only. They may vary depending on the destination, the time of year, customs formalities, or constraints encountered by the carrier.
Our umbrellas are carefully packaged to minimize the risk of damage during transport.
Each order benefits in particular from:
This preparation allows us to preserve your umbrella throughout its journey.
Delivery costs are calculated automatically based on the contents of your order, the destination and the selected delivery method.
The corresponding amount is clearly indicated in your shopping cart before the final validation of your order.
For any order of €250 or more, delivery is free in mainland France.
Despite the care taken in preparing our packages, we invite you to check the condition of your order upon receipt.
If your package or any of your items arrive damaged, please contact our team and provide your order number along with some photographs of the package and the product in question. This will allow us to quickly assess the situation and guide you through the necessary steps.
Our team remains at your disposal to provide you with information on available delivery methods, delivery times or order tracking.
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