Terms and conditions of sale

These General Terms and Conditions of Sale govern online purchases made by natural persons only on the www.parapluiedecherbourg.com website of SAS MAPACHE, registered in the Cherbourg Trade and Companies Register under number 404.968.190, whose registered office is located at 22 Quai Alexandre III - 50100 Cherbourg-en-Cotentin - France. (hereinafter referred to as "Le Parapluie de Cherbourg").


22 Quai Alexandre III


Tel: 02 33 93 66 60

SIRET 404 968 190 00037

Share capital: €216,000

Intracommunity VAT number: FR 49 404 968 190

Chairman and Chief Executive Officer: Charles Yvon


These General Terms and Conditions of Sale are entered into between Parapluie de Cherbourg and any non-commercial individual wishing to make a purchase via the website. Le Parapluie de Cherbourg reserves the right to modify the General Terms and Conditions of Sale at any time, however, modifications will not apply to transactions in progress at the time they come into force.

For more information, you can contact one of our advisors:

By phone +33 (0)2 33 93 66 60 Monday to Saturday 10:00 to 12:00 and 14:00 to 19:00

By e-mail to the following address: direction@leparapluiedecherbourg.com

1. Ordering

The order is binding on you as soon as it is received on our server, together with payment. Acceptance of the order implies that you are clearly identified by scrupulously completing the online order form.

2. Awards

Prices are indicated in Euros, inclusive of all taxes, and include the VAT applicable on the date of your order. Prices are subject to change at any time. You are informed of the price to be paid when you enter your order, and you undertake to pay the amount plus shipping costs in advance, at the same time as you transmit your order.

3. Refunds and exchanges

In accordance with article L.121.16 of the French Consumer Code, you may return any items ordered. All products are eligible for reimbursement, except those excluded by law, such as products that have been personalized at your request (embroidered initials).

You have 14 clear days from receipt of your parcel to return the order. You will be responsible for paying your own shipping costs to return the item. Shipping costs are non-refundable.

Depending on your request, an exchange or refund will be made. However, products must not have been used or damaged and must be returned undamaged in their original packaging with any accessories, warranty and other documentation.

If the return of your order is due to an error on our part, please contact our sales department in order to obtain a return document to enclose with your parcel:


To return the parcel, please send it to the following address:

Manufacture du Parapluie de Cherbourg

22 Quai Alexandre III

50100 Cherbourg-en-Cotentin

Depending on where you live, the time required to receive your exchanged product may vary.

If you are shipping an item worth more than €100, you should consider using a delivery service that allows you to track the shipment or purchasing delivery insurance. We do not guarantee that we will receive the item you return.

4. Payment

By credit card: when validating your order, you must provide your credit card number, expiry date and security code. To ensure payment security, Le Parapluie de Cherbourg uses the secure payment service provided by CIC. This service incorporates the SSL3.0 security standard (confidential data is encrypted on the server and is not transmitted to the Parapluie de Cherbourg computer server at any time). Your payment request is routed in real time to the CIC secure telepayment manager, which carries out various checks to prevent abuse and fraud.

By PayPal: you will automatically be directed to your PayPal account. Once the Paypal payment has been validated, you can complete your order on the Website.

By cheque: payable to Manufacture du Parapluie de Cherbourg to the address below (enclose a copy of the invoice):

Manufacture du Parapluie de Cherbourg - Website

22 Quai Alexandre III


In accordance with the French law of March 13, 2000 on electronic signatures, the online transmission of your card number and the final validation of your order constitute proof of the completeness of the order and the payability of the sums due in settlement of this request. These operations are equivalent to a signature and tactilely signify the customer's acceptance.

5. Delivery

For each order, you will be asked to pay a flat-rate contribution towards the cost of processing the order (postage, packaging, preparation of the parcel), which will be communicated in the "Basket" stage when you place your order online.

Products may be delivered :

By Colissimo without signature or in a relay point: for shipments to Metropolitan France, Monaco and the French overseas departments and territories, delivery time is 48 hours (2 working days).

For overseas deliveries, the indicative delivery time is 5 to 7 days, depending on the destination. For international deliveries, the indicative delivery time is 4 to 8 days, depending on the destination.

To find out more, please consult La Poste's international delivery time calculator.

If the parcel is not collected from the post office, it will remain available for 10 days. After this period, it will be returned to Manufactures des Parapluies de Cherbourg.

If, despite our precautions, one of your items arrives damaged on delivery, simply let us know.

6. Protection

This information is used to process customer orders. In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, customers have the right to access, consult, modify, rectify and delete any information provided.

7. Intellectual property of the site

All elements of the website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. Similarly, the brand, logos, designs and models featured on the website are the exclusive property of Parapluie de Cherbourg. In no event shall their disclosure be construed as granting any license or right to use said trademarks and distinctive elements protected by copyright. They may not be used under penalty of infringement. Accordingly, no documents originating from the website may be copied, reproduced, republished, downloaded, posted, transmitted or distributed in any way whatsoever.

However, it is possible to download a copy of the documents onto a computer for your personal use and for non-commercial purposes only, provided that you do not modify the information contained therein and that you keep intact all copyrights and other proprietary notices. Modification of these documents or their use for any other purpose constitutes an infringement of Cherbourg Umbrella's intellectual property rights. Modification of these documents or their use for any other purpose constitutes an infringement of Cherbourg Umbrella's intellectual property rights.

If you have a personal website and wish to place, for personal use, on your site a simple link referring directly to the home page of the website, you must request permission from Parapluie de Cherbourg. This will not constitute an implicit affiliation agreement. On the other hand, any hypertext link to the website using the framing or in-line linking technique is strictly prohibited. In all cases, any link, even if tacitly authorized, must be removed at the request of Parapluie de Cherbourg.

8. Liability

Le Parapluie de Cherbourg may not be held liable for any inconvenience or damage related to the use of the Internet network, such as a break in service, the presence of computer viruses or external intrusions, or more generally for any event qualified as force majeure by the French courts.

The Website complies with French law, and Le Parapluie de Cherbourg makes no representation or warranty that it will comply with any local laws that may apply to you when you access the Website from other countries.

9. Disputes

By submitting your order, you accept, without restriction, the present terms and conditions of purchase. Any conditions not provided for shall be governed by current practice in the distance-selling sector for companies headquartered in France. Le Parapluie de Cherbourg also undertakes to comply with the provisions of the French Consumer Code concerning distance selling.

For any complaint regarding your order, please contact us by telephone on +33 (0)2 33 93 66 60 , by email direction@leparapluiedecherbourg.com or by post Manufacture des Parapluies de Cherbourg - 22 Quai Alexandre III - 50100 Cherbourg-En-Cotentin

Customer service

+33(0)2 33 93 66 60

Monday to Saturday from 09h00 to 12h00 and from 13h00 to 19h00

or contact us by email: direction@leparapluiedecherbourg.com